I booked an appointment, but my doctor hasn’t contacted me.
Our healthcare providers do their best to start every appointment at the scheduled time. However, your doctor might be late. If you have not heard from your physicians for over 25 minutes, please contact us to report the wait time.
At that point, you are welcome to drop the video call and rebook another appointment online.
For phone consultations, please check that your phone or carrier settings are not blocking the call. Please check your phone settings to unblock unknown or (800) numbers. We recommend booking a video consultation with our doctor to enhance your visit.