Providing patients with flexible, comprehensive and accessible care is a priority for Appletree. Someone else’s best option for care is not necessarily the right for you. While Virtual Care is becoming very popular, you must ensure that you have access to the necessary tools and are capable of completing all the steps successfully.
I don’t have access to a computer or I don’t know how to use a computer.
In order for us to provide you with a successful virtual care experience, you must ensure to have access to a computer, feel that you are proficient enough to go through the process or have the necessary help in your circle of friends or family to complete the various steps required.
To book a phone or video appointment, patients must be able to create an account, complete an online health questionnaire and connect virtually with the doctor. If you do not have access to a computer or are not proficient with the technology, we recommend that you ask for the support of a loved one or a friend. If this is not possible for you, Virtual Care might not be the right experience for you at this time. We recommend that you visit us in-person at one of our Appletree Medical Centres or Appletree Telemedicine Clinics. You can check our clinic locations, hours of operations and wait-time by clicking below:
If you are able to and wish to book your appointment online, and simply require some assistance during the booking process, please contact us by phone.