I would like to request a refund relating to my virtual care visit. November 25, 2020 01:29 Updated I would like to request a refund for a valid reason, please complete the form below for support. We will review your request and get back to you.VIRTUAL CARE SUPPORT FORM Related articles I need help with booking my virtual care appointment. Do I have to pay for a Virtual Care appointment? Can I speak to my doctor over the phone? Can I review my results over the phone? What payment methods do you offer? I booked an appointment but my doctor hasn’t contacted me yet.