I would like to request a refund relating to my virtual care visit. November 25, 2020 01:29 Updated I would like to request a refund for a valid reason, please complete the form below for support. We will review your request and get back to you.VIRTUAL CARE SUPPORT FORM Related articles Do I have to pay for a Virtual Care appointment? I need to obtain a copy of my receipt(s) for Virtual Care visits or services. I need help with booking my virtual care appointment. I paid for my Virtual Care appointment, but it was cancelled. Will I be refunded? Can I speak to my doctor over the phone? Can I review my results over the phone?