We are sorry to hear that you did not receive the documents you require from your visit. In order to help you, we will need some information about your visit and the nature of the document(s) you require.
Check your email’s junk folder. See if the documents are in your junk and allow any emails from Appletree to reach your main inbox.
Visit your Appletree Virtual Care account and verify that your email address and pharmacy information is correct. Correct any errors that you see including the pharmacy’s fax number.
Please complete the form below to receive support on this issue: